John was always one of the most highly respected Account Managers in the building…high-energy, collaborative, creative and exuded an infectious enthusiasm. During the years in which John and I worked most closely, I discovered that he was highly effective BOTH on the agency AND direct sides of our business, quite unusual for people in our industry. Relationship management was a huge strength for John. I am not surprised to hear about his training and coaching success, because he was always the unofficial coach in the office during his years with Rogers.